Read Online So You REALLY Like Working With People?: Five Principles For Hospitality Excellence - Douglas Martin Kennedy | ePub Online

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Doug Kennedy goes beyond offering traditional hospitality concepts such as telephone skills, using customer names, and techniques for handling complaints, all of which have been covered again and again by others. Instead, readers explore the true heart of hospitality, because that's where it all starts. So You REALLY Like Working With People? draws on the many

Title : So You REALLY Like Working With People?: Five Principles For Hospitality Excellence
Author : Douglas Martin Kennedy
Language : en
Rating :
4.90 out of 5 stars
Type : PDF, ePub, Kindle
Uploaded : Apr 07, 2021

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